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Scott Clark - Internet Marketing and UX Design Consultant since 1996

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Previously, I had posted about the lack of multiple managers for Google Plus pages, a fact that made creation and delegation of such pages awkward in the real world.  Well, I can say now that the feature is available.  (h/t/  Impulse Webdesign for emailing me about it while I was on holiday.)   I am looking forward to doing a bunch of ownership changes this week (grr.)

Now, you can invite other users to be administrators and share work, and even transfer full ownership.  You can have up to 50 named managers for your Google page, and all managers get notification about changes to the G+ Page.  Nobody can see who is an owner and manager for privacy reasons.

Permissions and capabilities are as follows:

Steps:

First, you go to the Plus Page, and click on the settings gear in upper right:

Then, click on “managers” on the left.

 

 

Finally, a new set of features are available for managing delegation

 

Thanks Google for getting this up!

 

 

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(New! Google has fast-tracked this fix….and it is now available!!)

I wanted to put up a quick post to express my disappointment that Google has not made even the most basic administrative feature for the real world available in its launch of Google+ Pages.  This is a continuation of its previous omission from allowing multiple owners for Google Place pages.  It’s simply out of touch with reality.   Google needs to go out and talk with people who are managing pages who are not just single person companies and discuss what their practical problems are.  Until then, we’ll stumble around and come up with pseudo-users and all that bullshit we are forced to do.

The frustration has been brewing on the help forums:

Seriously Google. You promote Google Places as a business tool, but then give access to it like it’s a personal tool.

It’s time to allow the verified owner the ability to add an admin to a Google Place. The original person that claims a place initially is verified as the owner may not necessarily be the appropriate person to maintain a listing. CEO’s tend to delegate tasks.

I do not understand why Google would not have this feature.  For us like others have stated you can’t pass it back to the business or if a person within the company is fired or leaves then they don’t have access to change over to another administrator.

LinkedIn started out with multiple admins too loosely defined – all you needed was the same email top level domain and you could tweak pages.  Then they gave the option to define a finite list (thank good ness) to prevent confusion and possible vandalism.  This worked much better.  Now it’s straightforward to define 4-5 people who can tweak your pages.  The only downside to that is that you must have the user in your LinkedIn network before you can add them as an admin – a requirement I don’t really understand.  They should just allow admins to be made from any follower of the company like facebook does.

LinkedIn Multi Admin Setup for a Company Page

Facebook multi-admin couldn’t be simpler, and probably stems from their experience with groups.  You simple list the fans of the group and click “Make Admin” as many times as you’d like.

Google’s omission is inexplicable to me.

Postscript:  One of my friends at Google sent me the following link.   https://plus.google.com/102648148748642147788/posts/8a64q4at5xs … which gives hope that this won’t be long in coming.  It also gives me confidence to go ahead and help out my clients with Page Creation.

Postscript #2:  Multiple administrators for brand pages coming in Q1 2012  … Sigh….This was from Tae E. Kim‘s presentation from CrushIQ.

Postscript #3:  According to Kristoffer Sorensen at Google, this is on fast track for December 2011.

Postscript #4: Available now!

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Internet Explorer Users’ Health Tip

October 14, 2011

  A bit of fun this Friday:

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New BuzzMaven Site Coming

October 5, 2011

Some of you may have noticed that the site (now 5 years old)  has been “iffy” lately when you first visit.   The issue is a plugin incompatibility that is non-trivial to fix. Well, a brand new BuzzMaven.com is in the works and should be on-line by November 1st, according to my developer.  Adam Kuhn [...]

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Google Place Pages Dropping Some 3rd Party Reviews

July 25, 2011

For businesses who have been “riding the wave” of 3rd party reviews on their highly-visible Google Place page, you’ll want to pay attention to this, and act to shore up your listings. I personally observed this morning a business go from 63 reviews (with 4/5 stars) to 5 reviews (with 2/5 stars) If your business [...]

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Facebook Posting Effectiveness, Times, Days, Story Types

July 21, 2011
Thumbnail image for Facebook Posting Effectiveness, Times, Days, Story Types

Today on the Facebook and Journalism page, a really great note was released aimed at helping news organizations optimize the effectiveness of their Facebook Pages.   I found that the information was probably applicable to any sort of published content, whether or not you are a news organization.  I quote heavily: “Top Stories: Readers are reacting [...]

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