If you want to see a company who knows how to work the blogosphere, it doesn’t get any better than what I’ve been seeing over here at Vinny Carpenter’s blog.
David Friend, CEO of Carbonite is all over the blog post answering questions and solving problems for people – and impressing the hell out of me.
I can’t use his products so I cannot say much about them… Why? I used external fixed disk drives and Carbonite doesn’t support right now.
I use Mozy – but now have a far better opinion of Carbonite since watching this guy and if they ever add the support I need, I’ll be in the right mindset to give it a try. It looks to me like they are taking care of consumers and that is terrific to see.
But I now have a new example of doing this right.